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PROCESSING OF PERSONAL DATA
The controller of the personal data is Prosumer OÜ, registration code 16204437, address Mäealuse 2/1, Tallinn and forwards the data to the processor Montonio Finance OÜ. Personal data is processed for the purposes of performing agreements and contracts or on the basis of consent. Personal data will be stored indefinitely until consent is withdrawn.
Personal data processed
First name and surname;
Phone number;
E-mail;
Service data;
Bank account number.
Other information needed to provide the service.
Purpose of processing personal data
Personal data is used to manage customer orders.
Purchase history data (date of purchase, goods, quantity, customer details) is used to compile an overview of services purchased and to analyse customer preferences.
The bank account number is used to return payments to the customer. Personal data, such as e-mail, telephone number, customer name, are processed in order to resolve issues related to the provision of services (customer support). The IP address or other network identifiers of the user of the online shop are processed for the purpose of providing the online shop as an information society service and for the purpose of web usage statistics.
Website cookies
A cookie is a small text file that is stored on your computer or other device (such as your phone) when you visit a website. A text file contains information that is used to improve the user experience of visitors to a particular website. Cookies allow us to provide a more convenient and secure user experience.
We use:
1. Sean’s biscuits. Only temporarily stored for the duration of your visit to the website. We use session cookies for statistics and analysis.
2. Persistent cookies are stored for a fixed period of time, which can be from 1 month to 1 year, but you can delete them from your device if you wish. Persistent cookies help us design services and create the best user experience.
Homepage
When you visit our site, the information we collect and store about you is in an anonymous form. We do not link visitors to personally identifiable information. We use Google Analytics to look at aggregated visitor data to obtain visitor statistics, for example, which part of the website you visit and how long you stay there, from which region you visit our website, which channels you use to reach our website, etc..
Direct marketing communications
The email address and telephone number will be used to send direct marketing messages if the customer has given their consent. If the customer does not wish to receive direct marketing communications, he/she should select the appropriate reference in the footer of the e-mail or contact customer support.
Where personal data is processed for the purposes of direct marketing (profiling), the customer has the right to object at any time to both the initial and further processing of his or her personal data, including profiling in relation to direct marketing, by emailing info@merelaine.ee.
Sending personal data
By completing the forms on the website or linked from the website and sending them to Prosumer OÜ, you confirm the accuracy of the personal data provided and authorise the processing of such data to the extent necessary to fulfil the purpose for which the data was collected or until the data is kept up to date.
Modification of personal data and withdrawal of consent for processing
Any person has the right to submit a request to find out whether and what personal data has been collected and for what purpose Prosumer OÜ processes it. When we disclose personal data, we need to be sure of your identity. You will therefore need to digitally sign the request. The request should be sent to info@merelaine.ee. Your request will be answered within 10 working days.
Anyone has the right to request the rectification of inaccurate personal data and to withdraw their consent to the processing of their personal data (where we no longer have a lawful basis for using your personal data). To do this, please send us a free-form application to info@merelaine.ee.